Review of the "Servant as Leader" (Part 2)



 In 1970, Robert Greenleaf penned his landmark essay The Servant as Leader, and in doing so, influenced the thinking of many in reimagining and defining what true leadership should be. He coined it “servant-leadership.” This is part 2 of the review of his essay, and in this particular blog post, the definitions of servant-leadership delineated by Greenleaf (see part 1) are contrasted to the Scripture’s teachings. This comparison is essential for the Christian school administrator, primarily because the influence of the Servant as Leader is still vibrant, and the Christian leader will need to prepare himself to not only communicate the essentials of Biblical servant-leadership, but also be prepared to authenticate Biblical essentials against the intricacies of a humanistic servant-leadership. Thus, as provided in the following paragraphs, the humanistic servant-leadership promulgated by Greenleaf and the Biblical definition of servant-leadership are dissimilar, even though both worldviews utilize some of the same terminologies of servant-leadership.

In defining his understanding of servant-leadership, Greenleaf divides his essay into components of servant-leadership sections. The main components of his essay and my own sentence summary of each of his components are:

·         Initiative – provides structure, takes risks, and trusts others will follow his lead.

·         Goal Setterestablishes direction.

·         Listening and Understandingwillingness to hear and gather input from others.

·         Language and Imagination willingness to alter verbal communication so that the hearers can understand it meaningfully.

·         Withdrawal providing rhythm to leadership to preserve yourself and building the capacity to serve others. 

·         Acceptance and Empathy understanding that people are not perfect and sympathizing with their needs.

·         Knowing the Unknowable having a feel for patterns and being intuitively able to bridge information gaps.

·         Foresight (Prescience) the ability to compare upcoming events with the past to determine an appropriate direction.

·         Awareness and Perception the ability of expanding your awareness of your surroundings to understand your responsibilities.

·         Persuasion convincing others without coercion to join your cause.

·         One Action at a Time understanding your limitations and goals, and moving purposely in a direction to achieve those goals.

·         Healing and Serving applying wholeness in the relationship between the leader and those being led.

·         Community providing love and care that institutions in general cannot provide, but through the energy of community, the servant-leader can then impact his connected institutions.

·         Power and Authorityunderstanding how both coercive and manipulative powers have fashioned as a fully human and how we can avoid them.

     

        In analyzing and comparing The Servant as Leader with the Bible’s teachings, first, many of Greenleaf’s comments under each component would align with the Scriptures. For example, his comments on Listening and Understanding are reminiscent of James 1:19, “Know this, my beloved brothers: let every person be quick to hear, slow to speak, slow to anger,” and Proverbs 18:13, “If one gives an answer before he hears, it is his folly and shame.” Also, his delineation of the component Withdrawl is analogous to the actions of Christ as “he withdrew himself into the wilderness, and prayed,” (Luke 5:16, Koine Greek denotes frequently).

        Perhaps Greenleaf’s greatest aligned notes are on Empathy and Awareness. As one reads them, you can picture Christ’s ministry with his disciples and the wisdom requisite to lead others:

“Acceptance of the person, though, requires a tolerance of imperfection. Anybody could lead perfect people—if there were any. But there aren’t any perfect people…It is part of the enigma of human nature that the “typical” person—immature, stumbling, inept, lazy—is capable of great dedication and heroism if he is wisely led. Many otherwise able people are disqualified to lead because they cannot work with and through the half-people who are all there are. The secret of institution building is to be able to weld a team of such people by lifting them up to grow taller than they would otherwise be. Men grow taller when those who lead them empathize and when they are accepted for what they are, even though their performance may be judged critically in terms of what they are capable of doing. Leaders who empathize and who fully accept those who go with them on this basis are more likely to be trusted” (Loc.245-254).

            These few examples are just a small sample of what Greenleaf articulates throughout his essay (for more quotes see Part 1) as truth and though Greenleaf writes from a humanistic worldview, it should not be surprising that sometimes Greenleaf’s writings do contain truths that mirror the tenants of the Bible, for even the Pharisees included some truth in their hypocritical teachings. However, it should also be understood that whenever Greenleaf’s writings do embody truth, they are only reflective of what has already been established by God. All truth is God’s truth.

Because Greanleaf’s definition of servant-leadership is established in humanism, his modus operandi is always beginning with man’s innateness. In a glaring example of his devotion, he notes in his introduction of servant-leadership:

A new moral principle is emerging which holds that the only authority deserving one’s allegiance is that which is freely and knowingly granted by the led to the leader in response to, and in proportion to, the clearly evident servant stature of the leader. Those who choose to follow this principle will not casually accept the authority of existing institutions. Rather, they will freely respond only to individuals who are chosen as leaders because they are proven and trusted as servants (Loc. 78).

In other words, he is expressing that because the morality of the populous has shifted to exclusively allow themselves to be under the governing of leaders and institutions who exhibit servant-leadership, leaders and institutions must quickly awaken to the needs of the populous if they are desiring to exist. In contrast, the Biblical narrative proposes that the moral principle of leadership has always existed because it is founded in an eternal, unvacillating God. How dangerous is the thinking that man’s “emerging” morality should determine their governance? And in the future, what would be the determination if the populous desires a tyrannical leadership instead? The annals of history clearly demarcate the consequences resulting from men's caprices of what they in their own subjective hearts deem prudent and best. Morality must always be defined by God’s truths.

Second, for Greenleaf, servant-leadership begins and ends with the servant-leader. He admits that the impetus for servant-leadership is ostensibly selfish, “Perhaps, as with the minister and the doctor, the servant-leader might also acknowledge that his own healing is his motivation” (Loc. 487); and in lamenting there are not more servant-leaders in society today, he explains that the true enemy of servant-leader is actually the potential servant-leader: “The real enemy is fuzzy thinking on the part of good, intelligent, vital people, and their failure to lead, and to follow servants as leaders” (Loc. 624). The Scriptures disagree with these sentiments. The real enemy to servant-leadership is the flesh (Rom. 8:5-6, 13; Gal. 5:19-21, 24), not “fuzzy thinking,” and our highest motivation for ministering to others is to glorify God (Ps. 115:1, I Cor. 10:31, Col. 3:23).

Third, Greenleaf, a professing Quaker, oddly avoids Jesus as the greatest and most clear example of servant-leadership. He does mention him once (specifically his interaction with the woman caught in adultery, John 8) under the component of Awareness and Perception, but relegates him to just another one of the around 30 individuals alluded to in his writing to help us understand his definition of servant-leadership:

A leader must have more of an armor of confidence in facing the unknown—more than those who accept his leadership. This is partly anticipation and preparation, but it is also a very firm belief that in the stress of real life situations one can compose oneself in a way that permits the creative process to operate. This is told dramatically in one of the great stories of the human spirit—the story of Jesus when confronted with the woman taken in adultery. In this story Jesus is seen as a man, like all of us, with extraordinary prophetic insight of the kind we all have some of. He is a leader; he has a goal—to bring more compassion into the lives of people. In this scene the woman is cast down before him by the mob that is challenging Jesus’s leadership. They cry, “The law says she shall be stoned, what do you say?” Jesus must make a decision, he must give the right answer, right in the situation, and one that sustains his leadership toward his goal. The situation is deliberately stressed by his challengers. What does he do? He sits there writing in the sand—a withdrawal device. In the pressure of the moment, having assessed the situation rationally, he assumes the attitude of withdrawal that will allow creative insight to function. He could have taken another course; he could have regaled the mob with rational arguments about the superiority of compassion over torture. A good logical argument can be made for it. What would the result have been had he taken that course? He did not choose to do that. He chose instead to withdraw and cut the stress—right in the event itself—in order to open his awareness to creative insight. And a great one came, one that has kept the story of the incident alive for 2,000 years—“Let him that is without sin among you cast the first stone. (Loc. 363-372).

In this passage, Greenleaf looks at Jesus as establishing his awareness through withdrawal, but he fails to understand that though Jesus might be modeling an example for us, he didn't need to withdraw to conjure up an appropriate response during this stressful moment. Being omniscient, he already knew the situation, its remedy, and the hearts of the woman and her accusers. Thus, when Jesus says, "Let him that is without sin among you cast the first stone (John 8:7)," he is stating that because of his awareness of their own sin, they have no right to morally condemn her, not that they should take a moment to rationalize their thoughts and behavior. This is seen most clearly in the deterrence of the mob. In all their conniving and ire, would they really disperse in a "let's have a brainstorming exercise" moment?

                It is clear from Greenleaf’s writings that he viewed Christ as not divine and that he is not the greatest example of servant-leadership. Just five chapters over in his Bible, Greenleaf would have been able to read and then write about the great model Jesus gave us in washing his disciples’ feet, but this is glaringly avoided. These great words from Jesus still ring true today:

Know ye what I have done to you? Ye call me Master and Lord: and ye say well; for so I am. If I then, your Lord and Master, have washed your feet; ye also ought to wash one another's feet. For I have given you an example, that ye should do as I have done to you. Verily, verily, I say unto you, The servant is not greater than his lord; neither he that is sent greater than he that sent him. If ye know these things, happy are ye if ye do them. (John 13:12-17)

 

               Sadly Greenleaf, in conclusion, is like a painter who uses all the right colors and brush strokes in a painting, yet never fully establishing the image he is painting. Viewers of his work can appreciate the artistry behind his definitions, but because his writing of servant-leadership is not founded in Christ, onlookers are never able to fully comprehend the model he is attempting to express to the world. Yet, though Scriptures clearly teach it, Greenleaf believes that to fully understand what a servant-leader is you have to turn to man’s finite creations for understanding:

Since there is no certain way to know this [examples of servant-leadership], one must turn to the artists for illumination. Such an Illumination is in Herman Hesse’s idealized portrayal of the servant Leo whose servanthood comes through in his leadership (Loc. 598).

What is this love that translates to servant-leadership? For Greenleaf, the man credited with coining the term servant-leader declares that “love is an undefinable term” (Loc. 520). This, then, is the tragedy of The Servant of Leader, it avoids the example of our eternal Love, the Lord Jesus Christ, our Savior and God. 


Picture:

 "File:2014.07.19.183556 Fresco Jesus washing feet cloister Kloster Heiligkreuztal.jpg" by Hermann Luyken is marked with CC0 1.0. To view the terms, visit https://creativecommons.org/publicdomain/zero/1.0/deed.en?ref=openverse

Reference: 

Greenleaf, R. (1970). The servant as leader. [Kindle Edition]. The Robert K Greenleaf Association.

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